How do I request new refills for my medications?
When will my medication ship?
How do you source your products?
Can I get Haven products outside of California?
Are labs required / included with products?
How are Haven’s products different from others?
Will my insurance cover Haven’s products?
Bills
Paying with insurance
Email
Call or text
How is my data being used in internal or external research?
Do you share or sell my information?
How is my data being stored?
Will my rates be the same?
Transferring my records
What do I do first?
Records request
Changing insurance, payment, or personal information
Care planning
Paying without insurance
Medi-Cal
Medicare
Payment methods
Time of payment
My insurance isn’t currently available
Insurance we accept
Record transfer
Contacting providers outside of my visits
Labs
Cancellations, no-shows, and late arrivals
During virtual (telehealth) visits
During in person visits
Preparing for a visit
Completing your intake
Scheduling a visit
