A man with curly hair, shirtless
What we treat
Hormone health

Hormone health in Los Angeles

Low testosterone treatment and gender-affirming hormone therapy for adults.

We take most major insurance
What we treat

Two kinds of hormone care

Haven treats low testosterone and provides gender-affirming hormone therapy (HRT) for adults, as part of your primary care. It starts with labs at our Los Angeles location, and follow-ups can be virtual anywhere in California.

What to expect

A visit and labs first, then regular checks to keep your dose right

  1. First visitIn person or virtual

    Your provider goes over your symptoms, health history and goals.

  2. LabsIn person

    A blood draw at our location, before anything starts.

  3. Results and next stepsPatient portal

    If treatment fits, your provider sends your prescription to your pharmacy.

  4. Follow-up labsIn person

    They show how you are responding, and your dose is adjusted if needed.

  5. Ongoing optimizationOver time

    Regular labs and check-ins, many virtual, to fine-tune your treatment.

A hallway at Haven's Los Angeles location

Cost

How hormone care is covered

It goes through your insurance. What you pay depends on your plan, with no membership fees.

Who bills for what4 items · your visit and what comes afterYour visit and what comes after
During your visit·Billed by Haven
Your visitAnd everything we do in it
Sample collectionSent to our lab partners
After you leave·Billed by others, to your plan
Lab testsBilled by our lab partners. Haven doesn’t bill for lab tests.
MedicationsBilled by your pharmacy

If your provider recommends a formulation that isn’t commercially available, Haven also offers compounded options, and your provider will talk through whether one makes sense for you. Compounded medications are not FDA-approved.

Jake Collins, PA-C, in Haven scrubs
Who you'll see

Jake Collins, PA-C

He/him/his

Jake is a physician assistant focused on LGBTQ+ health, HIV prevention and gender-affirming care. He sees patients in Los Angeles and virtually.

Book with Jake

Common questions

How does starting hormones work?

Your first visit is in person at our location or virtual, with labs at our location or a lab partner location near you. Results and next steps, including your prescription, usually come through the Patient Portal about a week later.

How often will I need labs?

Usually again at about 6 weeks, then every 6 months once your levels are stable.

Can I do this virtually?

Yes. Visits can be virtual anywhere in California. Only your labs need a location, ours or a partner lab near you.

I’m already on hormones. Can Haven take over?

Yes. Share your recent labs and current medications in your intake questions, and your provider will continue your care.

Near. Far. Wherever you are.

In person in Los Angeles, or virtual anywhere in California.

Book a Visit